Privacy Policy

The following provides details about our Privacy Policy. Wolfsburg Bus Company (www.wolfsburgbuscompany.co.uk), treats your privacy seriously. Outlined below is the personal information that Wolfsburg Bus Company collects about you and how we store, treat and use this information.

How we use your information

Wolfsburg Bus Company fully complies with the new General Data Protection Regulation (GDPR) and we only obtain or store data that is vital for us to process your order and allow you to keep track of all previous orders.

Wolfsburg Bus Company does not and will not share data with any third party unless required to do so by law.

What information do we store

Full Name & Address
Email Address
Contact phone number
Ordered products
Payment methods for each order
Previous invoices

How we store your information

All the information we store is kept on our secure servers and in most parts fully encrypted. We only store the payment method used such as Paid via PayPal or Paid via Card. We do not sore, see or even have access to any card details used only how you paid. This allows us to track your order and process any refunds such the need arise.

Account login information is stored fully encrypted on our servers so that you may login to your account and see previous orders. We cannot see, read or access your account login information.

Information we store is kept indefinitely unless you request otherwise in which case information is only kept as long as lawfully required.

Use of cookies

You can read more about how we use cookies on our Cookies page.

People who contact us via social media

Communication from us

Your email address is stored and from time to time we may send out communications in relation to product updates or recalls. Any email other than invoices, order conformation, product updates or recalls will have an option for you to be removed from our mailing list. Your account area also has an opt-in and opt-out function to remove yourself from the mailing list as well as an unsubscribe function on our mailing list emails.

In order to be included in our mailing list you must opt-in, this can be done via your account area and during the checkout process.

Your Rights

Your right to be removed. (Request for erasure) Under the new GDPR ules you may apply to have your personal data removed from our system. You can apply to us in writing at the addresses listed below, email or phone for Wolfsburg Bus Company to remove all your information from our records. If we no longer need these details for reason such as proof of export then we can remove the information we hold. Removing all your information would result in any warranty claims being void as this would remove your proof of purchase from our systems. We will reply with our decision or if any further information is required to process your request within 21 days.

You have the right to apply for a copy of any information we hold on you or have any information amended.

You can apply for a copy of this by writing to the following address.

Wolfsburg Bus Company
18 Blackgate Lane
Tarleton
Lancashire
PR4 6US

Wolfsburg Bus Company
(Divison of J & R Products)